Leading Through Adversity and Change
Leadership and Management
◷ One Day | £295 | 🌐︎ Online
Course Overview:
Lead your team with clarity and confidence through times of change. Develop the skills to navigate uncertainty, support your team, and maintain focus and trust – building resilience, leading effectively without all the answers, and guiding your team through evolving priorities. Delivered over two sessions with practical tools and strategies you can apply straight away.
Who is it for?
Technical leaders who are leading teams through change, or want to build skills in this area. Participants should be employed at a UK university or research institute.
Cost:
£295
Course dates:
N/A
Time commitment:
6.5 hours, delivered over two half days
Delivery format:
Online (MS Teams)
Why choose this course?
Course highlights:
• Learn structured approaches to lead your team through uncertainty, even without all the answers.
• Build tools to communicate with clarity and maintain trust when the future is unclear.
• Develop resilience strategies for yourself and your team, across two practical sessions.
Proven results:
🏅 Trusted by more than 2,000 technicians from 150 UK organisations.
🏅 90%+ of participants rated our paid-for courses “Very good” for overall quality.
🏅 Paid programmes are strongly associated with deeper learning, greater confidence, and lasting behaviour change.
Course content:
Session One: 14 October 2026, 12.30pm – 3.30pm | Online
The dynamics of change
• Understanding the psychology of change.
• Why do people respond differently?
Leading through resistance
• Understanding the roots of resistance.
• What resistance looks like in technical teams.
• Using frameworks to turn resistance into dialogue.
Problem solving during uncertainty
• Structured approaches for leading without all the answers.
• Applying approaches to realistic technical challenges.
A short activity in between sessions will be offered to embed learning.
Session Two: 18 November 2026, 9.30am – 12.30pm | Online
Communicating through uncertainty
• Tools and language to build trust, connection and psychological safety when answers aren’t clear.
• Learning the CARE framework to turn information into connection and replace uncertainty with shared understanding.
Influencing and maintaining credibility
• Exploring sources of influence.
• Mini stakeholder mapping exercise — who to engage, who to keep informed and who to partner with.
Building resilience for self and team
• What resilience really means in change leadership.
• What are your current pressure points and energy drains?
• Tool to assess strengths and gaps across focus, flexibility, connection and recovery.
Learning outcomes:
By the end of this course, you’ll be able to:
• Understand the dynamics of change and why individuals and teams respond differently.
• Recognise and address resistance, using supportive and constructive strategies.
• Apply structured approaches to problem solving when faced with incomplete or uncertain information.
• Communicate effectively and authentically to build trust, even when the future is unclear.
• Influence and maintain credibility without relying on authority alone.
• Develop resilience strategies for yourself and your team to sustain performance through uncertainty.
Course Leader
Ruth Francis
ITSS Consulting Lead and Learning and Development Manager
1262 technical professionals have benefited from leadership and management courses delivered by the Learning and Development Academy.
FAQs
How do I book a training course?
Our training courses can be booked and paid for online through University of Nottingham Online Store.
You will be directed to the online stores and asked to make an account using your email address (you can use any email), you will also be asked to create a password.
Course bookings will close two working days before half day and one day courses and two weeks before cohort courses.
Your place on the course is confirmed only once full payment has been received.
What payment options are available?
The online store accepts credit, debit card or paypal.
Why is the course payment via University of Nottingham Online Store and not The UK Institute for Technical Skills & Strategy?
The UK Institute for Technical Skills and Strategy is hosted by the University of Nottingham.
To streamline the payment process, we are using University of Nottingham’s free online stores service to manage payments. It’s a secure payment method which is tried and tested. Receipts for organisations are available, please include your organisation name and VAT Reg number at the checkout.
The payment will appear as University of Nottingham on the payment card statement.
Have more questions? Visit our FAQ page.
Can’t find the exact course or opportunity you’re looking for? Contact ITSS Consulting for tailored learning and development programmes.
